The AfCI SBDC-HPLS (High Performance Leadership System) provides a great solution for SBDC
Networks that want a complete set of policies, practices and tools that create a high performance
SBDC for all centers in the network.

SBDC-HPLS - the complete suite of 50+ practices and tools aligned with ASBDC Standards
"Our strategic partner AfCI has transformed the ASBDC Accreditation Standards
and Self Study Guide into our new standardized SBDC Network policies, practices
and continuous improvement tools, referred to as SBDC-HPLS. We believe that
implementing this new approach will lead to outstanding results in our state-wide
SBDC Centers in Kentucky.
"
...Becky Naugle, PhD. State Director, Kentucky SBDC
Interested in Boosting Economic Impact from Your Small Business Clients?
We can help you significantly increase your client success stories.
    SBDC-HPLS - The tools you need to
    transform your SBDC into a high performance
    organization focused on economic impact    
    earned by helping business clients survive, add
    sales and  jobs, cut costs and improve profits
SBDC-HPLS - Using our training and
comprehensive standardized library of policies,
best practices and continuous improvement
tools, your SBDC leaders and professional staff
will be trained, motivated and ready to focus on
key SBDC strategic outcome results:

  • Significant Increase in Small Business
    Sales & Job Growth
  • Significant Increase in Small Business
    Successful Start-Ups
  • Significant Increase in Small Business
    Survival Past First Five Years
  • Significant Increase in Client, Host and
    Stakeholder Satisfaction with SBDC
  • Significant Increase in Stakeholder
    Support & Contributions to SBDC
  • Significant Increase in SBDC
    Employee/Partner Satisfaction &
    Performance

ANNOUNCEMENTS: More State Directors are
registering their SBDC Lead Center and State
teams in our SBDC-HPLS Training Program. As
of July, 2006 these states have purchased one
or more SBDC-HPLS training courses or have
sent people to our seminars or onsite
workshops:
  • Arkansas SBDC
  • Connecticut SBDC
  • District of Columbia SBDC
  • Golden State SBDC Region, CA
  • Illinois SBDC
  • Imperial Region, California SBDC
  • Kentucky SBDC
  • Louisiana SBDC
  • Maryland SBDC
  • Missouri SBDC
  • Montana SBDC
  • Oregon SBDC
  • Texas SBDC (North TX Region)
  • Washington SBDC
AfCI has conducted successful On-Site
Workshops at Lead Centers in Arkansas,
California, Connecticut, Missouri and
Maryland. This 2-Day Onsite Workshop
gets everyone excited and motivated
toward significant improvement in state or
region economic impact as well as other
key SBDC goals and objectives.
ALTERNATIVE WAYS TO BENEFIT FROM          
SBDC-HPLS©

  • Use SBDC-HPLS as your "comprehensive
    best practice" reference guide
  • Use SBDC-HPLS as your ASBDC Self Study
    Guide for Accreditation
  • Use SBDC-HPLS to standardize all SBDC
    policies, practices & tools
  • Use SBDC-HPLS to keep your staff and
    partners focused on improving results
  • Use SBDC-HPLS Opportunity Marketing
    System to capture Matching Funds
  • Use SBDC-HPLS Opportunity Marketing
    System to capture Stakeholder $$$

WHAT DO SBDC PROFESSIONALS RECEIVE FROM
OUR SBDC-HPLS TRAINING?
  • 16-20 Hours of Live Instructor-Facilitated
    Training (Onsite or Online)
  • SBDC-HPLS Policies 1-5 (50 pages) linked
    to Practices and Exhibits
  • SBDC-HPLS Policy 1 - Client and
    Stakeholder Focus
  • SBDC-HPLS Policy 2 - Strategic Outcome
    Planning
  • SBDC-HPLS Policy 3 - Organizational
    Structure and Systems
  • SBDC-HPLS Policy 4 - Human Resources
  • SBDC-HPLS Policy 5 - Program Services
  • SBDC-HPLS Practices (over 60 great
    models for continuous improvement)
  • SBDC-HPLS Scorecard with Trend Charts
    and Action Plans built-in
  • SBDC-HPLS High Performance Work
    System (with new Rewards Model)
  • Motivational training to help you walk in
    shoes of your clients & stakeholders
"WHAT EXACTLY IS THE SBDC HIGH PERFORMANCE LEADERSHIP SYSTEM?"

SBDC-HPLS©
contains over 50 great tools, practices and procedures aimed at systematically
improving SBDC performance across the board, including client satisfaction and market share,
stakeholder and host institution relationships and contributions, marketing/sales practices that help
SBDC's capture their ideal clients and stakeholder contributors, great new human resource tools,
and outstanding process charting and process improvement tools that really work.

SBDC-HPLS© is based on top models for performance excellence, including Malcolm Baldrige
Criteria for Performance Excellence, ISO 9001-2000 International Standards, Government
Performance and Results Act (GPRA), Business Process Re-engineering, Process Measurement,
Breakthrough Improvement, TQM, Six-Sigma and a collection of Best Practices for Organizational
Improvement.

SBDC-HPLS© is delivered through professional development training either live in onsite two-day
workshops or via online live instructor-facilitated training. If your State Director decides to implement
the system it is easy to tailor to integrate with the existing practices you use today in your SBDC.

WHAT THE SBDC-HPLS IS NOT:
This is NOT a "cookie cutter" system or a canned Self Study Guide in a Box - This is a complete set of
Policies and Practices designed to be consistent with the ASBDC Accreditation Standards and to be
easy for any SBDC Network to Tailor to fit their SBDC Processes or to use as part of the Accreditation
process. The real value is that you end up with standardized policies, practices and tools for everyone
in your SBDC Network.

WANT A QUICK SBDC-HPLS DEMO? ...Just Email us and ask to see our free online demonstration
(30-45 minutes). There is no cost and no obligation and the demo is fun to participate in.

To Ask for a SBDC-HPLS Demo: Email:
info@afci-hpo.com
SBDC-HPLS
SBDC High Performance Leadership System
"We Believe that
Success Occurs
when Preparation
Meets Opportunity!"
See a complete list of
SBDC-HPLS System Files at
bottom of this page
SBDC-HPLS System Files List - You Receive All These Files Plus
Training to Use Them to Improve your SBDC and SBDC Network